Q: Ink-jet machines with encoders have overlapping or gaps in step values during printing or gaps and overlaps at the same time

A: Close the encoder function first, and then print the file. If there is gap or overlap at this time, please adjust the step value parameters first, and adjust the gap and overlap well, then open the encoder function, and input the correct pulse ratio into the parameters  

Check that the encoder roller contacts the printer correctly  

Replace the mainboard  

According to the above inspection is not resolved please contact Jindex customer service